Cricket Green Medical Practice

75-79 Miles Road, Mitcham

Merton

Clinical Commissioning Group

Make an Appointment

The surgery uses an appointment system and to make an appointment either call in at reception or telephone during surgery opening hours, 020 8648 0822 or 020 8648 0354. You can also make an appointment using the Online Appointment Booking facility. You will normally see your own doctor, but if they are unavailable, you will be seen by one of the other doctors. As Monday morning is the busiest time of the week, please avoid telephoning then for non-urgent appointments. If more than one member of the family is to be seen, make sure that separate appointments are made.

Waiting Area Ground FloorIf patients are 10 mins late for their appointment they may be seen by a doctor/nurse at their discretion but may need to wait until the end of surgery to be seen.

We always try to offer an appointment on the day requested but this may not always be possible. For urgent appointment requests please try to inform the receptionist as best you can of the nature of the problem. She can then ensure that you are seen urgently by the most appropriate person, either a doctor or nurse practitioner.

Failure to Attend

There has been an increase in the number of patients who, without warning, do not attend their appointments. This is not acceptable as it denies genuine patients rapid access to a doctor. For this reason the practice has decided that, on the second occasion that a patient fails to attend their appointment without warning, they will receive a letter informing them that they will no longer be accepted at the practice.