Administrative Staff
Practice Manager
Gillian Frost
Provides overall general management of the whole practice. Gillian is responsible for the day to day running of the practice as well as working with the GPs and very able staff on the long term plans for the organisation whilst considering what is best to meet our patients’ needs.
Receptionists
Kelly Byers
Vi Henderson
Lisa O’Grady
Jan Taylor
Pauline Costello
Barbara Davies
The receptionists are here to help you and to ensure they can assist you as efficiently as possible. They may need to ask for further details or check information in your medical records when you telephone the surgery. They are bound by the same rules of confidentiality as the doctors and nurses. Please appreciate that receptionists are not qualified to discuss your clinical care but they will do their best to point you in the right direction.
Administrative Assistants
Gill Privett
Jane Stratford
Lynne Carter
Lynn Ellwood
The Administrative team work for all the doctors in different aspects, typing letters to patients, dealing with hospitals for appointments and results, incoming and outgoing post, including medical and insurance reports, community professionals, maintain up to date database information, faxing, copying and general office duties.
Secretary
Caroline Rodrigues
Types and deals with all referrals and is also Choose & Book Co-ordinator for the Practice.
Zena Walker
Assists the medical secretary with her duties.
